Shipping policy

Shipping Destinations

We offer shipping to the United Kingdom and selected international destinations available at checkout.

Shipping Costs

Standard shipping is free on all orders.

Estimated Delivery Time

Orders are typically delivered within 5–14 business days. Business days exclude weekends and public holidays.

Delivery times are estimates and may occasionally be affected by customs processing, courier delays, severe weather, public holidays, or periods of high demand.

Order Tracking

Where tracking is available, tracking information will be sent to the email address provided during checkout after the order has been dispatched.

International Orders

International orders may be subject to customs duties, import taxes, or handling fees charged by the destination country. Unless stated otherwise during checkout, these charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been dispatched.

Delayed or Missing Orders

If your order has not arrived after the estimated delivery period, please contact us with your order number and we will help investigate the delivery.

Contact Us

If you have any questions about shipping, please contact us at [YOUR SUPPORT EMAIL].